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How We Handle Your Privacy

On 5ire, this page sets out how we collect, use and store your data, what cookies do on your device, and how you can ask for changes or…

Data useCookie choicesIndia requestsSecure access
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5ire How We Handle Your Privacy
REQUEST CHANNELS

Ways to Reach Privacy Help

If you want a copy of the data we hold, need a correction, or want to ask how a record is used, start with our privacy…

Email request Write to our privacy mailbox with your account id, the change you want, and…
In-app chat Use chat for urgent account-data questions.
Postal request If you prefer paper, send a signed request from your India address with enough…
DATA CARE PRACTICES

How We Protect Data

We limit access to privacy-related data inside the company, log sensitive actions, and keep cookie settings tied to your device so the site respects what you chose.

Data collection

We collect the data you give us when you create or change an account, contact support, or send a request.

Cookie use

Cookies store session state, language choice and consent signals.

Account security

We may ask for extra checks before we release data or change key settings.

Retention

We keep data only as long as needed for account handling, dispute checks, fraud prevention and legal duties.

Request changes

You can ask us to correct your records, limit certain uses, or delete data where local law permits.

Contact route

For privacy matters, use the contact paths listed here and include enough detail for us to find the right record.

Privacy Questions for India

These questions cover the basics you usually want before opening an account or sending a data request. We keep the answers short so you can see what we collect, why we hold it, and how to reach us if you need a change. Where local law permits, we act on access, correction and deletion requests after a quick ownership check.

We keep the data you give us when you create or change your account, contact support, or send a request. We also store technical logs that help us secure sessions and spot misuse.

Cookies store session state, language choice and consent signals. They also help us recognise repeat visits and keep forms from resetting while you move through the site.

We keep records only as long as needed for account handling, fraud checks, dispute handling and legal duties. When that reason ends, we delete or anonymise them unless a duty requires more.

Yes. Send us the record you want changed and the updated detail, and we will check ownership first. If local law permits, we will correct the file and tell you what was updated.

Yes, where local law permits. We can delete data that is no longer needed for account handling, fraud checks or legal duties, and we will explain any record we must keep.

Only staff and service partners who need it for account handling, security, support or legal duties can access it. They get the minimum data needed for the task.

If we change this page, we update the text and may place a notice in the account area or on the site. The new version applies from the date shown there.

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